Lehigh University
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Dr. Michael Pistoria

Dr. Michael Pistoria

IMPROVING THE SYSTEMS OF CARE

As a hospitalist, I'm not only interested in the care of the patient in front of me, but also in the healthcare system that provides care to all my patients.  Healthcare is a complex system that does not consistently provide value to its users.  While at my previous hospital, I became increasingly involved in efforts to improve the systems of care, thereby improving value.  I was fortunate to have involvement as an early physician adopter and leader in Lean efforts.  In my role at Coordinated Health, I continue to identify ways the system can work better.  After speaking with a colleague who works at the Mayo Clinic and obtained a Healthcare Systems Engineering degree, I began to look into programs.  I chose Lehigh because of its history of excellence in engineering.  The program has refined my approach to systems issues and expanded my toolkit to handle those issues.  I hope to be able to use these tools to continue to improve systems of care and provide a physician's perspective in these efforts.